Terms of Service

Welcome to FitsFans. These Terms of Service ("Terms") govern your use of our website fitsfanshats.com and any purchases made through FitsFans Limited.

By accessing or using our website, you agree to be bound by these Terms. If you do not agree, please do not use our website.

Last updated: May 2026

1. General Conditions

By using this website, you confirm that:

  • You are at least the age of majority in your jurisdiction
  • You will not use our products for any illegal or unauthorized purpose
  • You will not violate any applicable laws or regulations

We reserve the right to refuse service to anyone for any reason at any time.

2. Products & Descriptions

We make every effort to display our products as accurately as possible. However, we do not guarantee that product descriptions, images, or other content are error-free, complete, or current.

Colors and appearance may vary slightly depending on your device display. If you receive an item that is significantly different from its description, please contact us within 7 days of delivery.

3. Pricing & Payments

  • All prices are listed in the applicable currency displayed on the website
  • We reserve the right to modify prices at any time without prior notice
  • Payments are processed securely through third-party payment providers (such as Shopify Payments or PayPal)
  • We do not store your full payment information on our servers
  • All transactions are encrypted using SSL technology

4. Orders & Acceptance

After placing an order, you will receive an order confirmation email. This email acknowledges receipt of your order but does not guarantee its acceptance.

We reserve the right to:

  • Cancel or refuse any order at our discretion
  • Limit quantities purchased per customer
  • Request additional verification before accepting an order

If your order is canceled after payment, a full refund will be issued to your original payment method.

5. Shipping

Shipping times and processing times are outlined in our Shipping Policy.

We are not responsible for delays caused by:

  • Shipping carriers
  • Customs clearance
  • External factors beyond our control

6. Returns & Refunds

Returns and refunds are governed by our Returns & Exchanges Policy. Please review that policy for full details regarding eligibility, timelines, and procedures.

7. Intellectual Property

All content on this website, including text, images, graphics, logos, and branding, is the property of FitsFans and protected by applicable intellectual property laws. You may not copy, reproduce, distribute, or use any content without our prior written permission.

8. Limitation of Liability

To the fullest extent permitted by applicable law, FitsFans shall not be liable for any indirect, incidental, special, or consequential damages arising from:

  • Your use of or inability to use our website or products
  • Unauthorized access to or alteration of your data
  • Any other matter relating to our services

Our total liability to you shall not exceed the amount paid for the order in question.

9. Indemnification

You agree to indemnify, defend, and hold harmless FitsFans and its affiliates, employees, and agents from any claims, damages, losses, or expenses (including legal fees) arising from your violation of these Terms or misuse of our website or products.

10. Third-Party Services

Our website may include links to or integrations with third-party services (such as payment processors, shipping carriers, or social media platforms). We are not responsible for their content, privacy policies, or practices. We encourage you to review their terms before use.

11. Changes to Terms

We reserve the right to update or modify these Terms at any time. Changes will be posted on this page with an updated date. Your continued use of the website after any changes constitutes your acceptance of the new Terms.

12. Governing Law

These Terms shall be governed and interpreted in accordance with the laws of Hong Kong. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of Hong Kong.

13. Contact Information

If you have any questions about these Terms, please contact us:

FitsFans
Room D07, 8/F, Kai Tak Factory Building Phase 2
99 King Fuk Street, San Po Kong, Hong Kong

Email: support@fitsfanshats.com
Website: fitsfanshats.com