Contact Us
We’re here to help — whether you have a question about your order, shipping, or our products.
Our support team aims to respond within 24 hours (business days).
📧 Customer Support
Email: support@fitsfanshats.com
📞 Phone: +852 64950698
For faster assistance, please include:
- Your order number (if applicable)
- A brief description of your request
📍 Company Address
FitsFans
Room D07, 8/F, Kai Tak Factory Building Phase 2
99 King Fuk Street, San Po Kong
Hong Kong
99 King Fuk Street, San Po Kong
Hong Kong
🕒 Support Hours
- Monday – Friday: 9:00 AM – 6:00 PM (GMT+8)
- Saturday – Sunday: Closed
📦 Order & Shipping Support
If your inquiry is about an order, please include:
- Order number
- Email used at checkout
You can also track your order using the tracking link provided in your shipping confirmation email, or visit our Order Tracking page.
🔒 Customer Assurance
- ✅ Secure payments
- ✅ Transparent shipping timelines
- ✅ Reliable order tracking
- ✅ Dedicated customer support