Contact Us

We’re here to help — whether you have a question about your order, shipping, or our products.

Our support team aims to respond within 24 hours (business days).


📧 Customer Support

Email: support@fitsfanshats.com

📞 Phone: +852 64950698

For faster assistance, please include:

  • Your order number (if applicable)
  • A brief description of your request

📍 Company Address

FitsFans

Room D07, 8/F, Kai Tak Factory Building Phase 2
99 King Fuk Street, San Po Kong
Hong Kong

🕒 Support Hours

  • Monday – Friday: 9:00 AM – 6:00 PM (GMT+8)
  • Saturday – Sunday: Closed

📦 Order & Shipping Support

If your inquiry is about an order, please include:

  • Order number
  • Email used at checkout

You can also track your order using the tracking link provided in your shipping confirmation email, or visit our Order Tracking page.


🔒 Customer Assurance

  • ✅ Secure payments
  • ✅ Transparent shipping timelines
  • ✅ Reliable order tracking
  • ✅ Dedicated customer support

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