Privacy Policy
At FitsFans, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit fitsfanshats.com.
This policy applies to all users of fitsfanshats.com.
Last updated: May 2026
Information We Collect
When you visit or make a purchase from our website, we may collect the following information:
- Personal details (such as name, email address, shipping address, phone number)
- Payment information (processed securely via third-party providers)
- Order details and purchase history
- Device information (IP address, browser type, cookies, and usage data)
This information is collected when you create an account, place an order, subscribe to our newsletter, or contact us for support.
How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Communicate with you regarding your purchase
- Provide customer support
- Improve our website and services
- Send marketing communications (only if you have opted in)
- Prevent fraud and ensure security
Payment Security
- All payments are processed through secure third-party payment providers (such as Shopify Payments, PayPal, or other processors)
- We do not store your full payment details (such as credit card numbers) on our servers
- All transactions are encrypted using SSL technology
Cookies
We use cookies and similar technologies to:
- Enhance your browsing experience
- Analyze website traffic
- Remember your preferences
- Support analytics and personalized user experience
You can disable cookies through your browser settings if you prefer. Note that some features of our website may not function properly without cookies.
Sharing Your Information
We do not sell, rent, or trade your personal information.
We may share your information with trusted third parties only when necessary, including:
- Payment processors (e.g., Shopify Payments, PayPal)
- Shipping carriers (e.g., UPS, FedEx, USPS, DHL)
- Website hosting and analytics providers (e.g., Shopify, Google Analytics)
- Marketing platforms (e.g., email marketing services, if applicable)
These parties are contractually required to keep your information secure and may only use it for the purposes we specify.
Data Retention
We retain your personal information only as long as necessary to fulfill orders, provide customer support, and comply with applicable legal obligations. You may request deletion of your data at any time (subject to legal requirements).
Your Rights
Depending on your location, you may have the right to:
- Access your personal data
- Request corrections to inaccurate information
- Request deletion of your data
- Opt out of marketing communications at any time
- Lodge a complaint with a data protection authority (for EU/EEA residents under GDPR)
To exercise any of these rights, please contact us at support@fitsfanshats.com.
Data Security
We implement appropriate technical and organizational security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. Our store is hosted on Shopify, which maintains industry-standard security practices.
Third-Party Services
Our website may include links to third-party services or integrate with external platforms (such as social media or analytics tools). We are not responsible for the privacy practices of these external websites. We encourage you to review their privacy policies before providing any personal information.
Children's Privacy
Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page with an updated date. We encourage you to review this page periodically.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
FitsFans
Room D07, 8/F, Kai Tak Factory Building Phase 2
99 King Fuk Street, San Po Kong, Hong Kong
Email: support@fitsfanshats.com
Website: fitsfanshats.com